Frequently Asked Questions

Your questions about rising damp, answered.

Everything you need to know about rising damp and the StopDamp+ treatment system, from how it works to installation and buying.

About Rising Damp

What is rising damp?

Rising damp is moisture from the ground that is drawn up through porous masonry by capillary action. As it rises, it carries dissolved salts into the wall, which damage plaster and paint as the moisture evaporates.

How do I know it's rising damp and not another damp problem?

Rising damp usually affects the lower part of a wall, rises from the base and often leaves white salt deposits. Penetrating damp and condensation can look similar, so the wall should be assessed before treatment. Our Rising Damp Guide explains the differences.

Will repainting or waterproof paint fix it?

No. Paint only covers the symptoms. The moisture keeps rising behind it, and the peeling, staining and salt damage return. The source of the moisture has to be treated.

About StopDamp+

What is StopDamp+?

StopDamp+ is a BBA Agrément-certified rising damp treatment system. It combines three products that work together: Injection Cream, BaseShield and Cement Mix.

How does the Injection Cream work?

The Injection Cream is introduced into a prepared line of holes near the base of the wall. Its proprietary formula spreads into the surrounding masonry and forms a water-repellent barrier that stops moisture rising.

Why do I need BaseShield and Cement Mix too?

BaseShield protects the lower wall area below the injection line. Cement Mix helps new plaster resist the salts that remain in the wall after treatment. Together with the Injection Cream they treat the cause and restore the wall. See the Complete Kit.

How long does the treatment last?

StopDamp+ is a proven long-lasting system, certified by BBA Agrément.

Installation

Can I install it myself?

Yes. A competent DIY user can apply StopDamp+, provided the correct preparation and injection procedure are followed. Professional installation is also available through our installer network.

Do I need to knock down the wall?

No. Only damaged and salt-contaminated plaster is removed. The wall itself stays in place.

Does the wall need to be dry first?

No. Rising damp treatment is carried out on damp masonry. The wall should still be assessed first to confirm the source of the moisture.

Can it be used on sandcrete block walls?

Yes, where the wall is suitable for injection treatment.

How long before I can replaster and paint?

It depends on wall thickness, moisture levels and ventilation. We'll advise on timing for your project.

How much product do I need?

It depends on the length and thickness of your wall. Use our coverage calculator or request a quote.

Buying & Professionals

How do I buy StopDamp+?

Request a quote or message us on WhatsApp.

Do you offer trade pricing?

Yes. Contractors ordering from 10 kits qualify for trade pricing, and no certification is needed. See trade terms.

How do I become a certified installer?

Submit the Installer Application to join our training and referral network.

Still have a question?

Send us a message and our team will get back to you.